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May 16
The Adoption of Unified Communication solutions among small businesses is growing and the reports show it.
UC will save SMBs businesses significant costs,dramatically raise their productivity, and raise the bar in terms of who they can compete against in business. These are benefits every small business needs at any stage of its life, but they are particularly critical during the challenging economic times in which companies are operating today. Providing Small businesses access to affordable, business-critical solutions are an extremely valuable proposition for small businesses especially where the decisions on technology typically lie directly with the business owners and senior revenue generating managers.
The idea of if it is not broke do not fix it is a strong proposition to SMBS and the reason why Churn in infrastructure is not in high demand. Adding applications to what they have or existing infrastructure has a big appeal! It dramatically lowers the disruption caused by the introduction of the new technology and increases the learning curve so they can reach their ROI and productivity gains sooner.
Small businesses need better and greater tools for communication to compete with larger organizations, enabling them to solve problems such as improving productivity. By introducing the Small Business edition of the Esnatech Unified communications platform we are able to meet this big demand and need for small business. It delivers the complete functionality of mobility, presence, and messaging unlike other water down solutions most vendors provide SMB's. On top of that it is one of the only Application only solutions available that works with existing infrastructure. When you combine the small business edition with services such as Google applications, and SMB has a complete set of Communication services that will allow them to compete and WIN in today's competitive landscape.
May 09
Esna Technologies Unified Communications and Collaboration solutions make it easier for people to find, reach and collaborate with one another through a unified communications experience.
Integrating communications and collaboration in a rich, multimedia experience — one that can include unified telephony, voice,instant messaging,e-mail, voice mail, and business processes and applications — enables a whole new way for people, teams and communities to work together.
Esna technologies and other UC vendors deliver These solutions, offer a unified client experience that seamlessly integrates with multi-vendor environments, and extensibility that allow you to best manage your IT and telephony environment while reducing overall costs.
Unified communications in action
Given the sophistication of unified communications technology, its uses are many With unified communications, instant messaging and presence could be built into core business application for businesses. It enables users to know where their colleagues are physically located (say, their car or home office). They also have the ability to see which mode of communication the recipient prefers to use at any given time (perhaps their cell phone, or email, or instant messaging).
Business benefits of unified communications
Unified communications helps businesses, small and large alike, to streamline information delivery and ensure ease of use. Human delays are also minimized or eliminated, resulting in better, faster interaction and service-delivery for the customer, and cost savings for the business. Unified communications also allows for easier, more direct collaboration between co-workers and with suppliers and clients, even if they are not physically on the same site.
Who is it for?
Unified communications is very useful for knowledge workers, information workers, and service workers alike, many of whom may cross the lines between the three sectors on a daily or hourly basis, depending on the task and the client. With an increasingly mobile workforce, businesses are rarely centralized in one location. Unified communications facilitates this on-the-go, always-available style of communication.
http://ca.youtube.com/user/Ucommunicate
May 02
Esnatech was just honored with Technology Marketing Corporation (TMC) 2008 TMC Labs Innovation Award winner presented by Unified Communications magazine for our Telephony office-LinX platform that is packaged to meet any size business needs and budget
We are honored to be recognized by TMC LABS as industry leader in Unified Communications. This award goes further to validate the strength of our technology and the value Esnatech delivers to the industry and our customer!
Rich Tehrani the President of TMC had this to say about Esnatech's UC solution :"Telephony Office-LinX is clearly deserving of recognition for its out-of-box innovation helping to transform the unified communications industry. We’re proud to reward Esnatech for their hard work with a Unified Communications"
Tom Keating, CTO and TMC Labs Editorial Director at TMC went on further to say “Esnatech has demonstrated a commitment to quality, and a commitment to the further development of the unified communications industry through the development of Telephony Office-LinX. Esnatech deserves this great honor, and I look forward to seeing other innovative solutions from them as they continue to contribute to the future of unified communications industry.
The TMC Labs Innovation Awards honor products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology. The TMC Labs Innovation Awards are not granted only to the best-selling products, but instead to those demonstrating representing a significant contribution to the industry. April 29
Systems Integrators are Best Positioned to Benefit from Unified Communications Growth.
Leading telecommunications research and analysis firms indicate the Future of Unified Communications is in the hands of the System integrators as they will be the ones implementing and consulting on best practises.
Key points around the acceptance of UC in the coming years are:
UC is the killer application that the market has been searching for throughout the past 3-4 years of IP Telephony’s boom ;
The adoption of UC solutions is currently slow. It will be 4-5 years before UC completely penetrates enterprises, as most UC installations today are still pilots;
UC requires a high level of staff training and will challenge the way organisations have been running for the past decade; change usually causes slow transition because of Fear of the unknown
Having conquered the enterprise desktop, Microsoft is poised to be the biggest threat to any current or potential UC player as it is approaching the market in the pursuit of gaining control of hardware to complement its software capabilities.
Rapid growth of SaaS applications will compete head to head with Microsoft product offering. It will deliver fixed cost model with limited infrastructure investment and or change. It will be the easiest solution to deploy with greater simplicity to the enterprise
Both Enterprise Telephony Vendors and Telephony Channels need to be prepared for the coming wave of non-telephony players to the Enterprise Communications Space, such as Microsoft, Google, IBM, and even Salesforce.com. They need to recognise that their competitors are no longer confined to traditional telephony players, and explicit IT companies. The main non-telephony players playing in the Enterprise Communications space today are, Microsoft, Google, Skype, Yahoo.
We will see an onslaught of various UC announcements from all market players. "Unified Communications is a long-term strategy, and the best thing any vendor, channel or customer can do in the short term is be informed on the latest market movements around anything even slightly related to UC.
Systems Integrators ae the Only Channels Capable of Unified Communications Sales Today They can design, implement and deploy UC properly with large complex infrastructure. existing telephony sales channels must either hire this expertise or partner/acquire a business services partner that will be able to complement their technology and industry expertise. The outlook for SI’s is a very bright one.
http://ca.youtube.com/user/Ucommunicate
April 18 
Esnatech's
Unified communications for Google Apps is changing the way businesses
communicate by helping you instantly communicate in real time with
customers, staff and Suppliers with no heavy investment or changes in
your office infrastructure. Telephony Office-LinX for Google Apps is a
simple, yet powerful combination of communication tools that work
together and make it incredibly easy for users to communicate, and
collaborate in real time with customers and staff using embedded
mobility, messaging, and presence technology. Now users can access all
their communications, voice, fax, IM, SMS, directly from Google
applications from any mobile device or desktop operating system.Unified messaging with Gmailusers
can access all their voice mail, faxes and recorded conversations
directly from their Gmail account. When a user is offline they can
simply dial into their office voicemail ( telephony Office-LinX) and
get access to listen, manage, and respond to email over the phone,
using Text to speech technology.Unified communications with Google Talk & GMAILleveraging
the presence and poser of Google talk, know instantly when someone is
online available to talk - connect to them on their desktop, desk phone
or mobile device. When users leave you a Google talk voice mail have it
light your desk phone and get access to it from any telephone. Users
can do a live reply to all messages voice, fax, and email using
Telephony Office-Linx's bridge to the office PBX. with intelligent
contact resolutions users can respond with email, SMS, or live voice
call.PBX integration with Google apps.will link your mobile
phone and office Phone system right into Google applications.Click to
dial from contacts, GMAIL, Google Talk or even Google docs. The
Telephony Office-LinX Integrates GoogleTM Applications with both legacy
and IP based phone systems such as Mitel, Iwatsu, Nortel, AASTRA,
Cisco, Avaya, Toshiba, etc.Anywhere access to your Google Calendarintegrate
your Google calendar with your office status, presence and voicemail
greeting. the Telephony Office-LinX will provide you access to your
daily agenda over the phone using text to speech technology to read
back your daily appointments.Call logs and history integrated with GmailTelephony
office-linx Integrates your office call logs and history right into a
user GMAIL folders so when users log into Gmail they can see who called
them, time and date stamp and even duration of conversations they had.
Users can access these logs from any PC or mobile device that provides
them access to GmailUnified Communications and Google applicationswith
one single login have access to all your offline and live
communications. It will work with ANY Phone system, Any mobile phone,
any email client, and any operating system. http://www.esnatech.com/google/googleapps.htm
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